Copilot Studio
ServiceNow-connected enterprise copilot in Microsoft Teams
A Copilot Studio agent that gives enterprise users conversational access to governance and business information from ServiceNow, directly inside Teams and Microsoft 365.
- Client
- Enterprise AI consultancy
- Industry
- IT services
- Status
- Delivered
- Duration
- 4 weeks
The problem
Users had to navigate complex ServiceNow screens to find governance and workflow information.
What we built
- Copilot Studio agent with ServiceNow integration
- Deployed to Teams and Microsoft 365 with permission controls
Challenges we solved
- Secure access to governance data
- Turning complex platform data into simple conversations
Results
- Lean production-ready first version, designed to extend
Technology stack
- Copilot Studio
- ServiceNow
- Microsoft Teams
- Microsoft 365
Need something similar?
Free 30-minute scoping call. We reply within 24 hours.
Talk to us about Copilot Studio